Introduction
This Privacy Notice for Noetik Sp. z o.o. (doing business as Weforge Clinical) ("we", "us", or "our") describes how and why we may access, collect, store, use, and share ("process") your personal information when you use our services.
This includes when you visit our website or any website of ours that links to this Privacy Notice.
This also includes when you use the Weforge Clinical Infrastructure Platform. Weforge provides digital infrastructure solutions for clinical research organizations, helping research sites improve patient recruitment operations, digital workflows, AI-assisted pre-screening, and study management processes.
Weforge supports operational efficiency through technology solutions but does not provide healthcare services, medical advice, or determine patient eligibility for clinical studies.
You may also provide information when you engage with us in other related ways, including marketing or events.
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you have any questions or concerns, please contact us at contact@weforgeclinical.pl.
Summary of key points
This summary provides key points from our Privacy Notice. More detailed information is provided in the full sections below.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us, the choices you make, and the features you use.
Do we process sensitive personal information? We do not process sensitive personal information.
Do we collect information from third parties? We do not collect information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, protect our systems, comply with law, and process information for other purposes with your consent where required.
When and with whom do we share personal information? We may share information in specific situations and with specific categories of third parties described in this Privacy Notice.
How do we keep your information safe? We use organizational and technical measures designed to protect personal information. However, no electronic transmission or storage technology can be guaranteed to be completely secure.
What are your rights? Depending on your location and applicable privacy laws, you may have rights regarding your personal information.
How do you exercise your rights? You may exercise your rights by contacting us. We will review and respond to requests according to applicable data protection laws.
Table of contents
1. What information do we collect?
2. How do we process your information?
3. What legal bases do we rely on to process your personal information?
4. When and with whom do we share your personal information?
5. Do we use cookies and other tracking technologies?
6. Do we offer artificial intelligence-based products?
7. Is your information transferred internationally?
8. How long do we keep your information?
9. How do we keep your information safe?
10. Do we collect information from minors?
11. What are your privacy rights?
12. Controls for Do-Not-Track features
13. Do United States residents have specific privacy rights?
14. Clinical research technology & AI-assisted services
15. Do we make updates to this notice?
16. How can you contact us about this notice?
17. How can you review, update, or delete the data we collect from you?
1. What information do we collect?
Personal information you disclose to us: We collect personal information that you voluntarily provide when you contact us, request information about our Services, subscribe to communications, book a meeting, or otherwise interact with us.
The personal information we collect depends on your interactions with us, the choices you make, and the products and features you use.
The personal information we collect may include names, email addresses, phone numbers, company names, job titles, and communication details.
We do not intentionally collect sensitive personal information through our marketing website.
We may collect business information related to clinical research organizations, research sites, sponsors, and partners.
All personal information you provide must be true, complete, and accurate, and you must notify us of any changes.
Information automatically collected: Some information, such as your Internet Protocol (IP) address, browser information, and device characteristics, may be collected automatically when you visit our Services.
Information automatically collected
We automatically collect certain information when you visit, use, or navigate our Services. This information does not reveal your specific identity, such as your name or contact information.
The information collected may include device and usage information such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information.
This information is primarily needed to maintain the security and operation of our Services and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
Log and Usage Data: We automatically collect service-related, diagnostic, usage, and performance information when you access or use our Services. This may include your IP address, device information, browser type, settings, activity within the Services, date and time stamps, pages viewed, features used, system activity, error reports, and hardware settings.
Device Data: We collect device information about the computer, phone, tablet, or other device used to access our Services. This may include IP address, device identifiers, browser type, hardware model, internet service provider, mobile carrier, operating system, and configuration information.
Location Data: We may collect location information from your device. The amount of information collected depends on your device settings. You can disable location access through your device settings, although some features may not work correctly.
2. How do we process your information?
We process your information to provide, improve, and administer our Services, communicate with you, maintain security, prevent fraud, comply with law, and for other purposes with your explicit consent where required.
We process your personal information depending on how you interact with our Services.
To deliver and facilitate delivery of services: We may process your information to provide you with requested services.
To respond to inquiries and provide support: We may process your information to respond to questions and solve potential issues related to our Services.
To send administrative information: We may process your information to send details about our products and services, changes to our terms and policies, and similar information.
To request feedback: We may process your information when necessary to request feedback and contact you about your use of our Services.
To send marketing and promotional communications: We may process your personal information for marketing purposes according to your communication preferences. You can opt out of marketing emails at any time.
To deliver targeted advertising: We may process your information to develop and display personalized content and advertising based on your interests.
To protect our Services: We may process your information as part of our security efforts, including fraud monitoring and prevention.
To identify usage trends: We may process information about how our Services are used so we can improve functionality and user experience.
To measure marketing effectiveness: We may process information to understand and improve our marketing and promotional campaigns.
To protect vital interests: We may process information when necessary to protect an individual's vital interests or prevent harm.
3. What legal bases do we rely on to process your information?
We only process your personal information when we believe it is necessary and when we have a valid legal basis under applicable law.
These legal bases may include your consent, compliance with legal obligations, providing services under a contract, protecting your rights, or pursuing legitimate business interests.
If you are located in the EU or UK, the GDPR and UK GDPR require us to explain the legal bases we rely on when processing your personal information.
Consent: We may process your information when you have given permission for us to use your personal information for a specific purpose. You can withdraw your consent at any time.
Performance of a Contract: We may process your information when necessary to fulfill our contractual obligations, provide our Services, or respond to requests before entering into a contract.
Legitimate Interests: We may process your information when necessary for our legitimate business interests, provided those interests do not override your rights and freedoms.
Examples of legitimate interests include sending information about our services, developing relevant content, analyzing Service usage, supporting marketing activities, preventing fraud, and improving user experience.
Legal Obligations: We may process your information when necessary to comply with legal obligations, cooperate with authorities, exercise legal rights, or defend legal claims.
Vital Interests: We may process your information when necessary to protect your vital interests or the vital interests of another person.
4. When and with whom do we share your personal information?
We may share information in specific situations described in this Privacy Notice and with specific categories of third parties.
Vendors, consultants, and other third-party service providers: We may share your data with vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information.
We have contracts with our third parties designed to safeguard personal information. They may only process your information according to our instructions and must protect the data they handle on our behalf.
Categories of third parties we may share personal information with include AI platforms and other technology providers required to operate our Services.
Third-party service categories
Cloud Computing Services
Communication & Collaboration Tools
Data Analytics Services
Data Storage Service Providers
Sales & Marketing Tools
Website Hosting Service Providers
Scheduling Tools
Customer Relationship Management Systems
Automation and Workflow Tools
AI Service Providers
5. Do we use cookies and other tracking technologies?
We may use cookies and other tracking technologies to collect and store your information.
We use cookies and similar technologies such as web beacons and pixels when you interact with our Services.
These technologies help us maintain security, prevent crashes, fix bugs, save preferences, and support basic website functionality.
We may also allow third parties and service providers to use tracking technologies on our Services for analytics and advertising purposes.
These technologies may help manage advertisements, personalize content, measure performance, and provide advertisements that are more relevant to your interests.
Specific information about how we use cookies and how you can manage them is provided in our Cookie Notice.
Google Analytics: We may share information with Google Analytics to track and analyze usage of our Services. You can opt out of Google Analytics tracking using Google's available opt-out tools.
6. Do we offer artificial intelligence-based products?
We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies.
These tools are designed to support operational workflows, automate processes, improve efficiency, and assist with information management.
We provide AI Products through third-party AI service providers, including OpenAI, and other artificial intelligence service providers where applicable.
Your input, output, and personal information may be shared with and processed by these AI Service Providers to enable the functionality of our AI Products.
You must not use AI Products in any way that violates the terms or policies of any AI Service Provider.
Our AI Products may include Workflow automation, Information processing support, Recruitment workflow assistance, Operational insights, Administrative process optimization.
All personal information processed through AI Products is handled according to this Privacy Notice and our agreements with third-party providers.
You may opt out of AI-related processing by contacting us using the contact information provided.
7. Is your information transferred internationally?
We may transfer, store, and process your information in countries other than your own.
Your information may be processed by us and by third-party providers in locations outside your country of residence.
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, some countries where information is processed may not provide the same level of data protection as your jurisdiction.
We take necessary measures to protect your personal information according to this Privacy Notice and applicable laws.
Where required, we use safeguards such as the European Commission's Standard Contractual Clauses for international transfers of personal information.
These safeguards require recipients to protect personal information according to applicable European data protection standards.
8. How long do we keep your information?
We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.
We only retain personal information for as long as needed for the purposes described in this notice, unless a longer retention period is required or permitted by law, such as for tax, accounting, or legal obligations.
We may retain information as necessary to comply with legal obligations, resolve disputes, enforce agreements, or until you request deletion where applicable.
When we no longer have a legitimate business need to process your personal information, we will delete or anonymize it.
If deletion is not immediately possible, such as when information is stored in backup archives, we will securely store and isolate it until deletion becomes possible.
9. How do we keep your information safe?
We aim to protect your personal information through appropriate organizational and technical security measures.
We implement reasonable safeguards designed to protect the personal information we process.
However, no electronic transmission over the Internet or storage technology can be guaranteed to be completely secure.
Although we work to protect your personal information, transmission of information to and from our Services is at your own risk.
You should access our Services only within a secure environment.
10. Do we collect information from minors?
We do not knowingly collect information from, solicit data from, or market to children under 18 years of age or the equivalent age specified by applicable law.
By using our Services, you confirm that you meet the required age or have appropriate parental or guardian consent.
If we discover that we have collected personal information from a minor without appropriate consent, we will take reasonable steps to delete such information.
If you believe we may have collected information from a minor, please contact us at contact@weforgeclinical.pl.
11. What are your privacy rights?
Depending on your location, you may have rights that allow you to access, update, control, or delete your personal information.
These rights may include requesting access to your information, receiving a copy of your information, requesting correction or deletion, restricting processing, requesting data portability, or objecting to certain processing activities.
Where automated decision-making creates legal or similarly significant effects, you may request information about the decision and request human review where applicable.
You can submit privacy-related requests by contacting us using the details provided in this Privacy Notice.
If you are located in the EEA, UK, Switzerland, or Canada, additional privacy rights may apply under local data protection laws.
You may withdraw consent for processing at any time where processing is based on consent.
Withdrawal of consent does not affect the lawfulness of processing performed before withdrawal.
You can unsubscribe from marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.
Even after opting out of marketing messages, we may still send service-related communications when necessary.
Most browsers allow you to remove or reject cookies. Disabling cookies may affect certain features of our Services.
For questions about your privacy rights, contact us at contact@weforgeclinical.pl.
12. Controls for Do-Not-Track features
Most web browsers and some mobile operating systems include a Do-Not-Track (DNT) setting that allows users to signal privacy preferences.
Because there is currently no universal standard for recognizing or implementing DNT signals, we do not currently respond to these signals.
If a standard for online tracking is adopted in the future, we will update this Privacy Notice accordingly.
13. Do United States residents have specific privacy rights?
Residents of certain US states may have additional rights regarding access, correction, deletion, portability, and control of personal information.
These rights may include requesting details about the personal information we maintain, correcting inaccuracies, obtaining a copy of your information, deleting information, or withdrawing consent where applicable.
Available rights depend on your state of residence and applicable privacy laws.
We process applicable privacy requests according to relevant legal requirements.
Certain US residents may have additional privacy rights depending on their state of residence.
These rights may include access to personal information, correction of inaccurate information, deletion requests, receiving a copy of personal data, withdrawing consent where applicable, and opting out of certain processing activities.
The categories of personal information collected depend on how you interact with our Services.
We may collect contact-related information required to provide our Services and respond to inquiries.
We do not collect sensitive personal information, biometric information, precise geolocation data, education records, or protected classification information unless otherwise stated.
We may collect information when you contact support, communicate with us, participate in surveys, or use our Services.
We may use cookies, marketing cookies, social media cookies, pixels, and similar technologies as described in this Privacy Notice.
We do not sell personal information to third parties.
We may disclose personal information to service providers under appropriate agreements where necessary to operate and provide our Services.
We may process personal information for business purposes such as improving our technology, systems, and Services.
We have not sold personal information to third parties for business or commercial purposes in the previous twelve months.
Your privacy rights
Depending on applicable privacy laws, you may have the right to know whether we process your personal data.
You may have the right to access your personal data.
You may request correction of inaccurate personal information.
You may request deletion of your personal information.
You may request a copy of personal information you previously provided to us.
You have the right not to receive discriminatory treatment for exercising your privacy rights.
Where applicable, you may opt out of processing related to targeted advertising, sale of personal data, or certain profiling activities.
Some jurisdictions may provide additional rights depending on local privacy laws.
How to exercise your rights
You can exercise your privacy rights by contacting us at contact@weforgeclinical.pl or using the contact details provided in this Privacy Notice.
We may need to verify your identity before processing your request.
Information provided for verification will only be used to confirm your identity or authority to make the request.
Where allowed by law, an authorized agent may submit a request on your behalf after providing proof of authorization.
If your request is denied and applicable law provides an appeal process, you may appeal our decision by contacting us.
California "Shine The Light" Law
California residents may request information once per year about categories of personal information disclosed to third parties for direct marketing purposes, where applicable.
Requests can be submitted using the contact details provided in this Privacy Notice.
14. Clinical Research Technology & AI-Assisted Services
Weforge provides digital infrastructure, workflow automation, AI-assisted tools, and operational technology solutions for clinical research organizations, research sites, sponsors, and related stakeholders.
Weforge does not provide healthcare services, medical advice, diagnosis, treatment recommendations, or clinical decision-making.
AI-assisted features provided by Weforge are designed to support operational workflows, information processing, and efficiency improvements.
Artificial intelligence systems are used as supportive tools and do not replace qualified healthcare professionals, investigators, or authorized study personnel.
Weforge does not independently determine patient eligibility, enrollment decisions, or participation in clinical studies.
Final clinical and research decisions remain the responsibility of authorized healthcare professionals, investigators, sponsors, or research organizations.
Where Weforge processes information on behalf of clinical research organizations, such processing is performed according to applicable agreements, data protection requirements, and documented instructions from the relevant data controller.
15. Do we make updates to this notice?
Yes, we may update this Privacy Notice as necessary to remain compliant with relevant laws.
The updated version will be indicated by an updated revision date.
If we make significant changes, we may notify users by posting a notice or sending a direct notification where appropriate.
We encourage users to review this Privacy Notice periodically to stay informed about how we protect information.
16. How can you contact us about this notice?
If you have questions or comments about this Privacy Notice, you can contact us using the details below.
Email: contact@weforgeclinical.pl
Company: Noetik Sp. z o.o.
Country: Poland
17. How can you review, update, or delete the data we collect from you?
Depending on applicable privacy laws, you may have the right to request access to personal information we collect about you.
You may request information about how your data has been processed.
You may request correction of inaccurate information or deletion of your personal information.
You may also have the right to withdraw consent to processing where applicable.
These rights may be limited in certain circumstances according to applicable laws.
To make a request, please contact us using the contact information provided in this Privacy Notice.